Administration Assistant

Administration Assistant 📍 Location: Thornhill Academy 💰 Salary: Grade 3 (NJC scale points 5 - 6) £22,926.30 - £23,290.14 ⏳ Contract and Working Pattern: 36 hours per week, term time plus 5 days, permanent 📅 Start Date: July 2026 Join a School on an Exciting Journey Thornhill Academy, part of Consilium Academies, is seeking a professional, organised and enthusiastic Administration Assistant to join our dedicated support team. This is an exciting opportunity to become part of a rapidly improving academy, recently graded ‘Good’ by Ofsted (May 2024), with ambitious plans for the future including a brand-new state-of-the-art school building due to commence in 2026. As the first point of contact for many visitors, parents and students, you will play a vital role in ensuring the smooth running of our busy academy office while delivering a warm, welcoming and efficient service to our school community. About the Role The successful candidate will provide high-quality administrative and clerical support across the academy, assisting staff, students, parents and visitors on a daily basis. Key responsibilities include: Managing incoming calls, emails and visitor enquiries Supporting student services and attendance administration Maintaining accurate records and data using Arbor Assisting with school communications and events Providing first aid support to students when required Managing reprographics, post and general office duties Supporting educational visits, trips and academy activities Updating academy systems and website information This is a varied and fast-paced role that requires excellent communication, organisation and interpersonal skills. About You We are looking for someone who: Has excellent administrative and organisational skills Is confident using ICT systems and Microsoft Office applications Has strong communication and customer service skills Can remain calm under pressure and manage competing priorities Enjoys working with young people and as part of a team Understands the importance of confidentiality and safeguarding Previous experience in an administrative role is essential, and experience working within a school environment would be advantageous. About Thornhill Academy Thornhill Academy is an 11-16 secondary school located close to Sunderland city centre. We are proud of our vibrant and diverse community, with students from 14 different ethnicities speaking 35 different languages. At Thornhill, we are committed to providing an inclusive, supportive and ambitious environment where all students can thrive academically, socially and emotionally. Our values of effort, fairness and kindness underpin everything we do. About Consilium Academies Consilium Academies is a values-driven Multi-Academy Trust committed to Excellence and Equality with Integrity. Across our family of schools, we are dedicated to ensuring both students and sta