Accessibility

Our commitment

Jude.works is committed to ensuring our platform is accessible to all users, including people with disabilities. We believe that everyone deserves equal access to employment opportunities, and our platform should reflect that.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the internationally recognised standard for web accessibility and help ensure content is available to the widest possible audience.

What we do

We have taken the following steps to make Jude.works accessible:

Known limitations

While we strive for full accessibility, we are aware of the following areas where improvements are ongoing:

• PDF CV uploads: Uploaded PDF documents may not be fully accessible if the original document lacks proper tagging. Our AI extracts content regardless of PDF accessibility.
• Dynamic content: Some AI-generated content (match scores, skill gap analyses) is loaded dynamically. We use ARIA live regions where possible, but some screen readers may not announce all updates immediately.
• Charts and visualisations: Skill progress bars and match score rings include ARIA attributes, but complex data visualisations may benefit from alternative text descriptions.
• Third-party job listings: Job descriptions sourced from external providers may not always meet accessibility standards. We display them as received.

Assistive technologies

Jude.works has been designed to work with common assistive technologies, including:

• Screen readers (NVDA, JAWS, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser zoom (up to 200%)

Reporting issues

If you encounter an accessibility barrier on Jude.works, we want to hear about it. Please contact us with:

• A description of the issue you experienced
• The page or feature where the issue occurred
• The assistive technology or browser you were using
• Any suggestions for improvement

You can report accessibility issues by:

• Email: accessibility@jude.works
• Our Contact page

We aim to respond to accessibility reports within 5 working days and to fix identified issues as quickly as possible.

Equality Act 2010

Under the Equality Act 2010, service providers have a duty to make reasonable adjustments to ensure their services are accessible to disabled people. We take this obligation seriously and are committed to continuous improvement.

If you need a reasonable adjustment to use Jude.works — for example, information in an alternative format — please contact us and we will do our best to accommodate your needs.

Enforcement

If you are not satisfied with our response to an accessibility concern, you can contact the Equality Advisory Support Service (EASS):

• Website: equalityadvisoryservice.com
• Telephone: 0808 800 0082
• Textphone: 0808 800 0084