IT Support Apprentice

APPRENTICE IT SUPPORT Are you leaving school and thinking about your next step? Do you enjoy working with computers, technology, or problem solving? We are offering an exciting opportunity for a school leaver aged 16 or over to join our Central Services Team as an IT Support Apprentice. This role is ideal for someone who wants to start a career in IT, gain hands on experience, and earn a qualification while working. No previous work experience in IT is required — just enthusiasm, reliability, and a willingness to learn. What You’ll Learn And Do With training and support from experienced staff,you will: Help look after IT equipment such as computers and printers Install and update software used in schools Monitor systems and report any technical issues Respond to IT support requests from staff and students politely and professionally Assist with setting up audio visual equipment in classrooms and theatres Follow health and safety rules in a school environment Learn how to keep systems and passwords secure Help create simple guides and documentation for IT systems Work as part of a friendly IT team supporting multiple schools This Apprenticeship Is Perfect For A School Leaver Who: Has an interest in IT or technology Enjoys helping others Is keen to learn on the job Can follow instructions and work as part of a team Has basic computer skills from school or personal use You will be fully supported throughout your apprenticeship, developing both technical and workplace skills. Why Choose An Apprenticeship With Us? Earn a wage while gaining qualifications No university fees or student debt Real world IT experience in a professional setting A supportive team who will help you grow A strong foundation for a future career in IT or technology This is a great opportunity for a school leaver to take their first step into an IT career. JOB PURPOSE The apprentice role is designed to support the effective day-to-day operation of the school while enabling the apprentice to develop skills, knowledge and behaviours through a recognised apprenticeship programme. The post holder will work under supervision, supporting staff, pupils and systems within the school, contributing positively to learning, administration, technical support or operational functions, depending on the apprenticeship pathway. The role combines practical work with structured training and study time. KEY DUTIES AND RESPONSIBILITIES (The exact balance of duties will depend on the apprenticeship pathway.) General Responsibilities (All Pathways) Work as part of a professional team to support the smooth running of the school. Carry out duties in line with school policies, procedures and values. Develop skills, knowledge and behaviours in line with the relevant apprenticeship standard. Use digital systems and technology appropriately, including school management systems. Maintain confidentiality and handle information sensitively in line with data prot