IT Support Technician

IT SUPPORT TECHNICIAN Longdean School (Scholars’ Education Trust) Grade : H4 Starting salary: £26718 per annum Contract: Permanent full year (52 weeks) Hours: 37 hrs per week - Hours are flexible to be agreed with candidate. Holiday: 25 days + Bank Holidays Start Date: ASAP Longdean School are looking to recruit a first line IT Support Technician, we are looking for a problem-solving ethos and a desire to learn. This position is an ideal first step into a career in IT. We believe that the person is more important than their experience. If you feel that you don’t match every point of required experience or knowledge but are ready to step up and learn, we welcome your application. The successful candidate will be expected to provide first line support including: Troubleshooting and resolving IT issues for staff & students. Hardware/software/printer issues - PCs, iMacs and iPads. Work reported issues/requests via tickets in a Helpdesk system. Supporting student & staff iPads via Microsoft Intune Support & maintain classroom technologies, e.g. projectors, PCs, interactive screens Occasional installation of software on specific PCs. Support school events that require AV Support in the school hall. Prioritise the Teaching & Learning requirements of the school. Build relationships with staff and understand their requirements. Occasionally there is a requirement to work outside of hours to support events e.g. open evening. This extra time worked is returned as time off in lieu. We offer personal development training opportunities, overseen and delivered by a highly experienced IT Team to develop the right candidate’s knowledge and skills. We encourage the IT support staff in all our schools to collaborate and help each other, and we provide communications channels to facilitate this. Benefits of working with us include: - Annual cross trust conference - Access to Employee Assistance Programme from day one of employment - Access to Wellbeing Programme (physio, GP service, counselling, menopause support and more) after 2 years - Tax-efficient cycle-to-work scheme - Free eye test every 2 years via Specsavers - Free annual flu vaccination - Free parking - Holidays not restricted to school holidays We offer excellent local government pension scheme membership with an employer’s contribution of 21.65%. We consider all staff to be role models for our pupils, therefore we have a dress code of business casual (e.g. no denim, hoodies, trainers, polo shirts etc). Diversity: The Scholars’ Education Trust is fully committed to the principles of equal opportunity, diversity and inclusion. We want to attract and retain the very best staff in all areas of the trust, ensuring our staff body reflects the diversity of our students and local community. Closing date : 9am, 18 May 2026 Interview date : TBC We reserve the right to make an appointment before the closing date, so early applications