Receptionist - Conyers School

The successful candidate must have: A

calm, understanding, and friendly personality A

professional, nurturing, and resilient approach A

professional and welcoming manner when interacting with visitors, parents, and

students The

ability to manage incoming calls, emails, and enquiries efficiently The

confidence to handle sensitive and, at times, challenging situations with

discretion and professionalism Strong

administrative skills, including maintaining accurate records and supporting

day-to-day office tasks Key Skills & Qualities: Strong

interpersonal and communication skills Ability

to remain calm under pressure and handle challenging conversations confidently Resilient

and emotionally intelligent, with a professional and composed approach Able

to manage difficult or demanding interactions in a firm but courteous manner Highly

organised with good attention to detail

Additional Information:

This role involves regular interaction with parents and members of the public.

The successful candidate must be confident in managing a wide range of

behaviours and maintaining professionalism at all times, even in challenging

situations.

Job

Purpose:

As outlined in the Job

Description and Person Specification, the School Receptionist acts as the first

point of contact for all visitors to the school, including parents, staff, and

pupils. As the ‘face’ of the school, the post-holder is required to provide a

welcoming, courteous, and professional reception service at all times, ensuring

that the school is represented in a consistently positive and professional

manner.

The role

requires an organised and efficient individual with the ability to prioritise

tasks, manage competing demands, and work flexibly in response to the needs of

the school. The successful candidate must demonstrate a proactive and

solution-focused approach, with the ability to manage a wide range of enquiries

and interactions effectively, while maintaining a high level of

professionalism, discretion, and composure in all circumstances. This includes

the ability to remain resilient and appropriately assertive when managing

challenging, sensitive, or demanding situations.

In

addition, the post-holder will be responsible for supporting a range of

administrative duties and therefore must possess strong IT skills, good

attention to detail, and the ability to maintain accurate and organised

records.