Contact Centre Operations Manager (Insurance, TOM, Digital)

Concept Resourcing · London, UK

🔥 £169k – £195k 📍 Full-time · Hybrid · {"ir35_status": "inside", "day_rate": 750} 📅 Posted 1 week ago 🌐 Third Party

Jude Transparency Score

6 / 10

✓ Salary shown – Company verified ✓ Role exists ✓ Clear responsibilities ✓ Work type stated ✓ Location stated ✓ Contract type stated – Team size mentioned – Reports to mentioned – Interview process described

About the role

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Hybrid/Remote working options available - Candidates UK wide can be considered We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands‑on operational leadership with TOM delivery, supporting both…

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Salary	£169k – £195k
Location	London, UK (Hybrid)
Contract	Full-time, Hybrid, {"ir35_status": "inside", "day_rate": 750}
Posted	1 week ago

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