Office Receptionist

Key Purpose of the Job The first point of contact for the school, dealing with all callers/visitors in a polite l manner To provide an effective reception service at the school’s Reception To ensure that the front of house runs efficiently and effectively and is presentable and welcoming at all times To be a first aider, training will be provided To actively develop positive, supportive relations with visitors, staff, students and their parents/carers To be organised, able to multitask, work flexibly and have a ‘can do’ approach to work, as no two days are the same. To assist the school with a wide variety of administrative tasks, requiring a good level of IT skills. Duties and Responsibilities Reception To welcome all families, visitors and callers to the school in a friendly and professional manner To ensure the Reception area is kept tidy and well presented To operate the school’s switchboard; answering telephone calls quickly and efficiently, dealing with enquiries and transferring calls to the appropriate staff To take accurate messages and email them to relevant staff; To check voicemails regularly and pass messages on To keep track of temporary staff passes that are issued and chase any that are outstanding To work closely with Office manager , liaising on deliveries To send out communications to parents; letters, emails and group texts To deliver post to staff , sort and frank post, and recording, stamping and posting out going mail . To adhere to the Fire Policy To be vigilant and communicate with staff via radio Safeguarding To ensure that all visitors identify themselves at the school entrances before entry To ensure that visitors produce appropriate identification and sign in and out at Reception To provide visitors with school ID badges, make them aware of the fire evacuation and safeguarding procedures and inform personnel of their arrival To check identification and DBS details of new supply staff and to ensure that they are aware of security procedures when entering and leaving the premises To ensure that the visitor information leaflet is given to parents and visitors To inform personnel of their visitor’s arrival Administration To provide high quality administrative support under the direction of the Office Manager to prepare, produce and photocopy letters, reports and school publications, and undertaking the efficient filing, record keeping and retrieval of papers and correspondence To work effectively as part of a team, delivering high quality administration and support services to students and staff General To undertake other duties as required from time to time and to provide any other support to office team within the basic objectives of the post To comply with and support the implementation of policies and procedures relating to Child Protection, School’s Code of Conduct for Staff, Health and Safety, Confidentiality and Da