Lead Receptionist

Thomas Tallis is a flourishing and popular school situated in the Royal Borough of Greenwich. We currently have over 2000 pupils on the school roll with around 800 students in our highly competitive sixth form. We strive for excellence in all that we do underpinned by our vision of education to understand the world and change it for the better. Thomas Tallis School is seeking to appoint a highly organised, professional and proactive Lead Receptionist to oversee the smooth and effective operation of our busy reception area. This is a key role within our administration team, acting as the first point of contact for students, parents, staff and visitors, and ensuring a welcoming, efficient and safe environment at all times. You will lead a small team of reception staff, managing rotas, supporting colleagues and ensuring consistently high standards across all reception functions. The role also includes responsibility for coordinating day-to-day front-of-house operations and supporting a wide range of administrative processes. As Lead Receptionist, you will take responsibility for leading and managing the reception team, ensuring the smooth and effective day-to-day running of the front-of-house service. You will provide a professional and welcoming first point of contact for all visitors, while managing the school’s main switchboard and responding to enquiries efficiently. The role involves supporting key administrative processes such as attendance updates, visitor management and student services, while maintaining accurate records and ensuring safeguarding procedures are consistently followed. You will work closely with the Office Manager and the wider administrative team, contribute to key school events including open mornings and parents’ evenings, and ensure that the reception area reflects the school’s high standards and values at all times. We are looking for someone who: Has strong reception and administrative experience, ideally within a school environment Demonstrates excellent communication and interpersonal skills Can manage multiple priorities calmly and efficiently Builds positive relationships with students, staff, parents and external agencies Shows initiative, professionalism and a commitment to high standards Is committed to safeguarding and promoting the welfare of young people We can offer you: A supportive and collaborative staff team A positive working environment with strong values and ethos Opportunities for training and professional development The chance to play a key role in the daily life of a large, successful school Thomas Tallis School is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check. We welcome applications from all sections of the community. Thomas Tallis School has adopted the Framework for Ethical Leadership in Education. This means that we try to behave in a principled and correct manner in