Receptionist / Admin Assistant

Every school has a first hello. It’s the friendly smile at the door, the calm voice on the phone, the reassurance given to a nervous child or parent. It’s the place where visitors feel welcomed, questions are answered, and the school day begins smoothly. At Ferndown First School, our reception is the heart of the school community – and we are looking for a Receptionist / Admin Assistant to be part of that heartbeat. Behind every busy classroom is a well‑organised office, and you’ll play a key role in making that happen. What you’ll do Be the welcoming first point of contact for children, parents, staff and visitors, helping everyone feel safe, supported and valued. Manage the day‑to‑day running of the school reception, handling enquiries in person and by phone with warmth and professionalism. Provide key administrative support to the school office, including attendance, records, communication and general organisation. Help maintain a calm, well‑organised and secure school environment so learning can happen smoothly every day. Who you are Warm, approachable and friendly, with a genuine enjoyment of working with children and families. Calm, organised and reliable: able to keep things running smoothly even when the phone rings, the doorbell buzzes and someone needs a plaster… all at the same time! A clear and confident communicator – happy chatting with pupils, parents, staff and visitors. Detail‑focused and trustworthy, with the professionalism to handle confidential information discreetly. Comfortable using ICT and office systems, with good literacy and numeracy skills and a willingness to learn new ones.