Contact Centre Manager

Elise Search · Westhoughton, Bolton

🔥 £38k – £42k 🕐 Full-time 📅 Posted 5 days ago 🌍 via adzuna

Jude Transparency Score

5 / 10

✓ Salary shown – Company verified ✓ Role exists ✓ Clear responsibilities – Work type stated ✓ Location stated ✓ Contract type stated – Team size mentioned – Reports to mentioned – Interview process described

About the role

Contact Centre Manager A well‑established commercial vehicle fleet operation is seeking a Fleet Control Centre Manager to lead day‑to‑day service delivery within a busy fleet environment. This is a hands‑on, on‑site role in the Bolton area, suited to someone experienced in managing fleet‑related customer interactions, controlling VOR, and leading service teams to deliver contractual KPIs and SLAs. The role: * Manage inbound fleet service and breakdown calls, ensuring KPI and SLA performance is …

Description truncated by source — view full role via Apply →

🔒

AI Role Summary — for members

Key responsibilities, skills, benefits and requirements — at a glance

Create free account to unlock →

🎯

Interview Prep

AI-generated questions likely to come up for this role

▼

✍️

Cover Letter

Draft a tailored cover letter in seconds

▼

💡

How to Stand Out

What to emphasise from your background for this specific role

▼

??%

How well do you match this role?

Create a free account to see your personalised match score, skill gaps, and AI-powered application tips.

See my match score — it's free →

Ready to apply? Create a free account →

Salary	£38k – £42k
Location	Westhoughton, Bolton
Contract	Full-time
Posted	5 days ago

💬 Ask Jude about this role

"How should I approach the interview?" · "What salary should I negotiate?" · "How do I address the gaps?"

Open Ask Jude →