SmartSourcing Ltd · Porthill, Newcastle-under-Lyme
Salary: £40,000 - 80,000 per year Requirements: Typically 3–5 years as a Business Analyst, with specific experience in legacy ITSM migrations (Remedy to ServiceNow preferred) ServiceNow Certified System Administrator (CSA) is often required Certified Implementation Specialist (CIS) in ITSM or HRSD is highly advantageous Proficiency in ServiceNow Reporting, Performance Analytics, ITIL frameworks, and Agile/Scrum methodologies Strong stakeholder management and communication skills Ability to expl…
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