IT, Communications and Audiovisual Technician

Specific responsibilities

To provide an on-demand helpdesk service,

responding to requests for digital related assistance in a timely and

appropriate manner and ensure that the requirements for teaching and learning

are put first. To work with our IT service provider to carry

out on site support. To help maintain the secure operation of the

network hardware infrastructure, including, but not limited to, cabling,

wireless access points, switches, projectors, phones, touchscreens/TVs, servers

and workstations. To support user access to the systems and

services (including remote access), ensuring appropriate access rights are

maintained and users are added/removed where appropriate. Ensure dedicated computer areas are ready for

use each day and deliver booked hardware and resources to classrooms To support the installation of new hardware and

software as appropriate. To help ensure the appropriate and acceptable

use of the network and compliance with the acceptable use policy, as applicable

to staff, students and guests. To maintain a regular audit and record of

hardware in use and storage. To coordinate and support external contractors

where required. Manage and maintain the school mobile phones. Assist in the operation of the School's CCTV

systems, liaising with external contractors and our IT service provider. To assist, and often lead, in the setting up and

working of IT, audio and visual equipment for lessons and events. Events could

include, but are not limited to, assemblies, open evenings, sports days, drama

and musical performances. To lead, train and support students in the use

of audio/visual equipment in preparation for events and also during events. Ensure the safe disposal of obsolete equipment,

consumables and waste material in line with legal requirements.

General responsibilities

Follow school policies and the staff code of

conduct, including those relating to confidentiality and behaviour. Communicate effectively with staff, students and

visitors. Maintain and develop appropriate practical and

procedural knowledge through continuing professional development and learning. To cooperate fully with the school’s

arrangements for the safeguarding of children. To have strong organisational skills,

maintaining the ability to prioritise workload and remain calm in a busy

environment. To provide active and positive support, where

appropriate, for school events including parent consultation evenings,

celebration and awards events, open evenings and afternoons and other occasions

as requested by the Headteachers. To provide a positive role model in dress by

avoiding ‘dressing down’ at work and by dressing in a business-like manner. To provide a positive role model for students by

treating all nationalities, religious groups, those