Mercian Educational Trust · Malvern
Responsible to: Chief Executive Officer Location: MET Offices (WR14 2LU) Contract: Part Time / Term Time Only Role Purpose To provide a confidential and personal service to the Chief Executive Officer, carrying out a range of secretarial and administrative tasks and maintaining an efficient running of the Chief Executive Officer’s daily business. Key Responsibilities Managing enquiries Act as the first point of contact for colleagues and stakeholders looking to speak with the Chief Executive Officer Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner Assist with managing the Trust email inbox, ensuring the school meets its expected response times and emails for the Chief Executive Officer are acted on Manage enquiries and requests efficiently, referring where necessary Welcome visitors on behalf of the Chief Executive Officer Assist staff, parents, governors and other stakeholders with the information and support they need Open and respond to mail, escalating to the Chief Executive Officer where necessary Handle all confidential correspondence with discretion Administration and diary management Coordinate the Chief Executive Officer’s diary, making decisions around priorities and ensuring the Chief Executive Officer is suitably briefed Organise travel and accommodation arrangements Support the Chief Executive Officer to manage their workload, advising on priorities where appropriate Prepare the Chief Executive Officer for meetings by assembling reports and relevant documents Respond to appropriate requests for information from governors or external agencies Maintain accurate records in efficient files and online systems Support with the coordination of certain school events, under the direction of the Chief Executive Officer Complete desktop research for the Chief Executive Officer, analysing findings and providing summaries for the Chief Executive Officer Written communication Interpret Chief Executive Officer’s comments into draft written correspondence to be sent to relevant stakeholders Develop written communication that’s professional and upholds the school’s vision and values Proof-read outgoing communication to ensure it’s of the highest standard Support the Chief Executive Officer to use Microsoft applications (e.g. Word, Excel, Powerpoint) Other areas of responsibility Read and follow the relevant Trust policies Undertake training required to develop in the role Ensure all duties and responsibilities are undertaken in line with the Trust health and safety policy Contribute to the safety of children and young people and protect them from harm Provide administrative support for the wider senior leadership team when required Maintain a high degree of confidentiality with r