Administration Assistant and Receptionist

Administration Assistant and Receptionist Location: Conisborough College, London SE6 2SE Salary: United Learning Support Staff Payscale: Actual £31,650.26 (£35,763.00 FTE) Contract type: Permanent Job overview We are seeking a dedicated and organised Administration Assistant and Receptionist to join our busy school office team. In this varied role, you will provide high-quality administrative support while managing the school’s reception area. You will play a key part in supporting staff and students by ensuring that all visitors have a great first impression of the school, maintaining records, and contributing to the smooth day-to-day running of the school. Key Responsibilities To act as first point of contact on behalf of the school for all visitors, parents, deliveries and contractors; ensuring meeting and greeting in a professional manner to ensure a great impression of the school, whilst ensuring the school’s safeguarding procedures are always followed To deal professionally, promptly and efficiently with incoming telephone calls, directing callers to the right person, taking messages and using judgement to screen calls if necessary To use tact and diplomacy when dealing with complex reception/visitor matters in sometimes difficult circumstances. To be responsible for the smooth running and organisation of the reception area and all the associated duties and tasks, ensuring the reception desk, outer reception area and small meeting room are neat, and always ensuring information security and confidentiality Accurately record messages/incidents ensuring all messages are conveyed to the right person, promptly To take messages for staff and communicate them effectively and monitor the reception info email box and executing requests To be able to Tannoy in a clear and concise manner, in emergencies To open and distribute incoming mail and ensure the franking machine is topped up and all outgoing mail has the correct postage ready for collection each day by Royal Mail Deal with any local incoming/outgoing mail/deliveries: ensuring large items are dealt with and removed from the reception area by the site team as soon as possible. To maintain and print off fire registers daily and attach to clipboards ready for fire drills To register the students who are late in the morning after 8.45am As part of United Learning Trust, our staff are better rewarded: with good career opportunities, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff's wellbeing; it's our core ethos, we call ‘the best in everyone’. Central Office staff work closely with schools, offering a wealth of expertise to underpin our knowledge. The specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. Everything that we do is geared towards improving life outcomes for young pe