Office Manager

Lime Trust is a Multi Academy Trust formed of 9 schools over 11 locations across Luton, Peterborough and the London Boroughs of Havering and Waltham Forest. We have grown to include four primary schools and five special schools, with 2500 pupils and over 760 employees. In our academies we strive to ensure that: - Learners are safe and enjoy learning - Everyone feels included, respected, and valued - An ambitious curriculum develops our learners for the challenges of life and adulthood - Employee potential is recognised and invested in The Trust’s vision is to provide high quality education for pupils through school-to-school collaboration, Trust direction, high challenge and high support. Our values of Respect, Equity, Self-worth, Partnership, Enjoyment, Communication and Trust are core to all we do. We passionately believe in promoting the well-being of our teams and have a wide range of benefits and systems to support our staff, you can read more about this in the attached recruitment brochure. Overview of the role: The Office Manager is a key member of the school’s administrative team are the main and first point of contact for the majority of visitors to the school and as such are pivotal in projecting the schools positive, welcoming ethos and values. They are therefore, expected to demonstrate exemplary customer service and a can-do approach to both internal and external customers. Purpose of the job 1. -To lead and manage all of the administrative staff 2. -Make sure that key areas of the school performance are working at optimum levels e.g. pupil attendance; Single Central Record for visitors and contractors Duties will include: 1. - Support and oversee administration staff with dealing with routine reception/visitor matters, ensuring that everyone receives a welcoming positive and helpful response and that messages and calls are efficiently processed; 2. - To be aware of and follow school policies and procedures for visitors in school; 3. -To use computerised management information systems and/or paper based filing systems to enter record and retrieve data; 4. -In addition to general administration duties, the post holder will provide admin support to SLT specifically around confidential or sensitive matters 5. - Produce lists/letters/ information/data as required e.g. pupils’ data; 6. -Maintain and populate the school calendar and School Website with information as provided and directed by Senior Leaders; 7. -To act as a minute taker for the Senior Leadership Team 8. -Monitor incoming emails to the School’s admin mailbox and deal with as appropriate. 9. - Support administration staff to chase and follow up outstanding debts owed by parents and report debtors to SLT; 10. -To conduct staff appraisals for those members of staff who are line managed by the post holder; -To maintain training records for all school staff and liaise with Senior Leaders and the Head of Professional Development when train needs oc