Reset Room Coordinator and Pastoral Support Assistant

Helston Community College, part of Truro and Penwith Academy Trust, are seeking a dedicated, resilient and compassionate Reset Room Coordinator & Pastoral Support Assistant to join our pastoral team. This is a key role in supporting students who require additional behavioural, emotional and social support, enabling them to succeed both academically and personally. You will coordinate and help supervise our Reset Room, ensuring it operates as a calm, controlled environment where students can reflect on their behaviour, complete work and re-engage positively with learning. Alongside this, you will provide targeted pastoral support to vulnerable students across the College. KEY RESPONSIBILITIES Coordinate the day-to-day operation of the Reset Room & help supervise Support students in regulating behaviour and re-engaging with learning Work with teaching staff to provide appropriate work and ensure completion Build positive relationships with students to support emotional wellbeing Liaise with Senior Leadership, Heads of Year, SENCO and safeguarding teams Monitor, record and report on student progress and behaviour Support reintegration back into lessons following time in Reset ABOUT YOU Have experience working with young people, ideally in a school or similar setting Demonstrate strong behaviour management and de-escalation skills Be calm, consistent and emotionally intelligent Be able to build strong, professional relationships with students and staff Show resilience, flexibility and a proactive approach Have good organisational and communication skills WHAT WE OFFER A supportive and collaborative school community Opportunities for professional development A strong commitment to staff wellbeing The opportunity to make a real difference in students’ lives