ICT Cluster Support Technician - Telford & Staffordshire

Exciting mobile role supporting schools across Cluster 1. You must hold a full driving licence and have access to your own transport. The role offers variety, with each day spent working in a different school. The Cluster ICT Support Technician will be responsible for providing IT support to the Shared Services and School staff. Based in schools, this role will be on the front line and the face of the IT Services department and required to attend sites within their cluster of schools to install and maintain IT hardware and software, escalating more complex issues where appropriate. This is a school-based position and travel will be required to school sites therefore flexibility with working hours and a willingness to travel is required. We are seeking an individual with the following skills and experience: Previous experience working in a customer facing role Good Knowledge of Network Security Understanding of IT software and hardware Good knowledge of Internet security and data privacy principles Good interpersonal and communication skills Highly organised Strong teamwork skills Respects confidentiality For further information about the role come please contact the recruitment team via recruitment@reach2.org Why Work with REAch2 Academy Trust? Join REAch2 Academy Trust, one of the UK's largest primary academy trusts, with a mission to unlock the potential of every child, regardless of their background. Here’s why joining our team can be an exciting and fulfilling career choice: Excellence & Development: We prioritise high standards and offer extensive professional development and career growth opportunities. Supportive & Collaborative: Be part of a strong, collaborative community of over 60 schools where every voice is valued, and best practices are shared. Well-being Focus: We promote a healthy work-life balance and offer robust well-being support for all staff. Diversity & Inclusion: We celebrate diversity and believe that varied perspectives strengthen our schools. Innovation & Impact: Bring creativity to the classroom and make a real difference in children’s lives. Making a difference: Working with REAch2 means contributing to something bigger than yourself. You’ll be helping to shape the lives of young learners, making a meaningful impact on communities and future generations. Join us to grow your career, collaborate with passionate educators, and make a lasting impact on future generations. Benefits We offer a range of benefits to support your career and well-being: Generous Annual Leave: healthy work-life balance. Professional Development: Access diverse CPD and training opportunities to grow your skills. Flexible & Family-Friendly: We are committed to supporting flexible working and requests will be considered on an individual basis, including options such as part time, term-time, home