Receptionist/Administration Assistant

Our opportunity for you Landau Forte Academy Tamworth Sixth Form & QEMS are popular and heavily oversubscribed academies in Tamworth. QEMS was judged as GOOD by Ofsted in September 2022. Tamworth Sixth Form was judged as GOOD with OUTSTANDING features in November 2024. We are committed to prioritising the wellbeing of our staff through a wellbeing committee by committing to the Education Staff Wellbeing Charter. The Academy has staff children as part of our admissions criteria. Key information Hours : 8.00am to 12.00pm Monday to Friday Weeks : Term time plus 5 equivalent days Contract : Permanent Start date : ASAP Salary : Competitive Closing Date : Monday 22nd June 2026 at 9.00am What we can offer you A supportive, cohesive and exciting working environment The chance to work with genuinely enthusiastic and happy students Career prospects within an innovative and ambitious Multi Academy Trust A meal allowance, commensurate with your working hours Membership of the Local Government Pension Scheme (LGPS) or Teacher Pension Scheme (TPS) Healthcare Cash Plan, from Westfield Health Complimentary gym membership Person specification The type of person we are looking for will be committed to outstanding levels of customer service and be enthusiastic about working with young people. S/he will demonstration a willingness to contribute to the overall ethos and aims of the Academy in what is an extremely busy and varied role. Job description Reception duties in line with Admin processes for front of house. Meet and greet visitors professionally in line with security requirements adhering to signing in/out processes using electronic and manual systems. Answer the telephone, dealing with all incoming calls and assisting callers promptly and courteously, transferring calls as required and taking/passing on messages as appropriate Providing administrative support under the direction of the Administration Manager. Assist with student record keeping at both sites in line with GDPR, including archive procedure. Assist with the Easitrace cashless catering system including printing of ID cards, credit/debit accounts and checking of purchases as required. Prepare and send out letters/text messages/ emails as directed. Take room bookings via the online room booking system and arrange for any additional request in relation to the bookings. Monitor Academy email accounts as directed. Coordination and administration of all Educational visits including Duke of Edinburgh Administration of Pupil Premium. Be committed to safeguarding and promoting the welfare of young people and follow the guidelines set out in the Academy policies. Be aware of health and safety with the Academy and how this affects the Admin Team. Assist with fire evacuation in line with the Fire Policy. Assist with other similar tasks as may be required. Specific Skills and Abilities Committed to the safeguarding