Pastoral Support & Administrator

Join us as a Pastoral Support & Administrator, at our welcoming, caring School where we are committed to ensuring that children are safe and happy, that relationships are strong, respect is embedded and there is a commitment to excellence. As a valued member of our staff you will be instrumental in supporting school. The role will include promoting the educational success and excellent outcomes for all pupils by encouraging and supporting their emotional needs, attitude to learning and mental-health. The Pastoral leader will also work with families in need of Early Help, encourage good attendance and punctuality and will monitor and improve attendance across the school. This role also involves being a Deputy Designated Safeguarding Lead and working with external agencies such as social workers. The day to day role will consist of; Supporting pupils with personal, social, developmental and emotional problems Work with outside agencies, regular contact and meetings with parents, work with pupils on a 1 to 1 and group basis, update school policy regularly Monitoring attendance and punctuality closely and reporting on attendance and punctuality data to stakeholders Keeping up to date with Trust and national attendance initiatives and requirements Work with families to promote good attendance and punctuality Reporting and actioning safeguarding concerns following school and Trust policy The administration role will consist of :- Providing excellent administrative support and acting as a welcoming first point of contact for pupils, parents, staff and visitors in our busy school office team. Key Requirements: Experience in a general administrative, clerical or receptionist/front-of-house role. Experience of operating and maintaining administrative systems and office procedures. Excellent organisational and time-management skills, with the ability to prioritise workloads effectively while remaining flexible to meet the needs of the school. Ability to maintain confidentiality and handle sensitive information with discretion. Strong interpersonal and communication skills, with the ability to build positive relationships with pupils, parents, staff and visitors. Proficient ICT skills, including experience using Microsoft Office applications such as Word, Excel, Outlook and Teams. Ability to work collaboratively as part of a team, understanding the roles and responsibilities within a school environment. A confident, friendly and proactive approach, with the ability to relate well to both children and adults. Enthusiastic, reliable and committed, demonstrating a positive “can-do” attitude and a willingness to see tasks through to completion. Ability to take ownership of work, manage competing priorities and meet deadlines with appropriate guidance and support from line management. Experience of using school Management Information Systems (MIS), particularly Arbor, would be advantageous. First Aid qua