Parent Family Support Advisor

Contract type: Permanent

FTE/Hours: 37 hours per week

Working weeks: Term Time Only plus 2 weeks

Salary: TPLTSS6 £28,653 - £30,773 (actual salary)

Location: The Priory Learning Trust Central Team Closing date: 31st May 2026

Interview dates: 10th June 2026

Proposed start date: 29th June 2026 Are you a compassionate, resilient and proactive professional dedicated to breaking down barriers to education? The Priory Learning Trust is seeking a Parent & Family Support Advisor (PFSA) who thrives on empowering families and transforming student outcomes. Initially working with our Somerset based schools, you will be a bridge between home and school.

You will lead Early Help Assessments, facilitate multi-agency support, and deliver impactful support to families to allow them to access education successfully. We need someone who can navigate complex, emotive situations with diplomacy while maintaining the professional boundaries essential for safeguarding. If you have the drive to help children to thrive in school alongside excellent organisational skills, flexibility and flair you could be the vital link our community needs to ensure every child succeeds.

About the role

Act as the vital link between home and school by providing targeted advice, undertaking Early Help Assessments, and conducting home visits to help families overcome barriers to educational success. Lead "Team around the Child" meetings and collaborate with external services, local authorities, and the Education Attendance Service to design, implement, and monitor robust family action plans. Design and run parental support courses, manage transition programs for feeder schools, and proactively promote pastoral services through local community engagement. About you

Educated to GCSE level (Grade C/4+ in Maths and English) with strong ICT skills (Microsoft/Google Suite); a counselling qualification or experience with student databases (like SIMS) is a plus. An excellent communicator who can build sensitive relationships with complex families, handle emotionally challenging situations with tact, and maintain strict confidentiality. Fully committed to child protection and safeguarding practices, with the organisational skills to work reliably in a team and collaborate with external agencies. About us

The Priory Learning Trust is a group of like-minded schools whose shared ambition is to provide A Great Education for Every Child. Whilst each of our schools retains its own unique identity and ethos, being part of a family of schools brings additional support as well as opportunities to share expertise, provision and costs across our entire network.

From September, we will be part of the newly formed Pathway Trust. Our new trust brings together two existing organisations, Castle School Education Trust and The Priory Learning Trust who have been working closely together over the last few years with great success. Pathway Trust will compr