IT Technician

Main responsibilities of the post Manage and deliver the school’s IT services and contribute to

the development of the school’s IT strategy, in collaboration with the IT

manager. Support and implement IT-related projects that help to modernise

IT in line with current developments in technology. Be aware of and keep up to date with, relevant government and

school policies, and the school’s responsibilities under these, when delivering

IT services, including those on safeguarding, health and safety, data

protection and cybersecurity. Support with the organisation and supervision of the school’s IT

and data systems, contributing to the planning, development and monitoring of

IT support services. Support with design and print requirements in Reprographics. Support and contribute to the overall ethos of the school. Participate in training and professional development

opportunities as required.

Organisation

Assist the IT & Network Manager in the procurement of IT

equipment. Be jointly responsible for maintaining the school’s management

information system (MIS), ensuring faults are identified and resolved in a

timely manner. Liaise with staff, pupils and suppliers to support the

department and school’s aims and objectives. Be involved in promoting the effective and appropriate use of IT

equipment to staff, pupils and parents. Contribute to the school’s IT development plan to ensure

effective and timely implementation within allocated areas of responsibility. Maintain access information for information systems and be an

administrator for all domain users and email accounts.

Facilities and software

maintenance

Keep up-to-date with developments in IT and update practices

where necessary. Undertake maintenance of all IT hardware, software and the

school’s network. Carry out regular testing on all IT facilities and software. Carry out the installation of hardware, software and any other

IT equipment, ensuring they are safe before use. Repair and maintain IT equipment to maximise efficiency. Install updates on school software and hardware as soon as they

are available. Maintain an asset register for all IT equipment Assist in the maintenance of the school’s internal intranet and

external website, in line with SLT requests. Maintain a database of all software licences, ensuring all

software is properly licensed. Ensure the correct disposal of damaged equipment in line with

current procedures and legislation. Technical

Support Assist with the school’s helpdesk provision, ensuring timely

resolution to requests and problems and provide regular status updates. Keep up-to-date with, and provide support on, the main software

packages used within the school. Set up equipment to support the delivery of the curriculum. Provide advice and training to staff on IT software where

required. Troubleshoot issues on staff and pupil computers, such as

software, hardware, confi