Student Support Officer

Our opportunity for you Landau Forte Academy Tamworth Sixth Form & QEMS are popular and heavily oversubscribed academies in Tamworth. QEMS was judged as GOOD by Ofsted in September 2022. Tamworth Sixth Form was judged as GOOD with OUTSTANDING features in November 2024. You will be supported in your career through our extensive CPD programme including the opportunity to complete nationally recognised qualifications. We are committed to prioritising the wellbeing of our staff through a wellbeing committee by committing to the Education Staff Wellbeing Charter. The Academy has staff children as part of our admissions criteria. This is a fantastic opportunity for an ambitious individual to join an inspirational, hard-working team to support students across the campus. Would you value the opportunity to work in a modern, vibrant town with an historic heart? If the answer is Yes, a position of employment at Tamworth Sixth Form/Landau Forte Academy QEMS is for you. Job Details Responsible to: Head of Year Contract: Term time only + 5 days Hrs/wk: 38.25 Salary: Competitive Closing Date: Monday 8th June 2026 at 9.00am Job Profile: To be responsible for supporting an academy year group (this could include Sixth Form) To deliver efficient and professional information, advice and support to meet the needs of students on a range of personal, pastoral and academic issues. To be the first point of contact for student support for parents/carers Person Specification A strong desire to work with young people in a support role Effective communication and interpersonal skills with adults and young people Able to work under pressure and use own initiative Competent in using ICT Active interest in young people, education and positive outcomes for young people Good literacy and numeracy. Maths and English Grade 5 or equivalent Committed to the safeguarding and promotion of the welfare of young people in line with the academy safeguarding policies and procedures Tasks and duties Be first point of contact for parent/carer communication To be aware of the vulnerable students within the year group and act as a champion for them Deal with emerging issues that may arise to ensure students are emotionally supported and prepared for learning in a safe environment. Log all incidents and interventions for each student using the academy recording systems Meet with Head of Year on a daily basis Speak to parents and arrange meetings where necessary Attendance Mentor students in a year group who struggle with attendance Behaviour Support in managing the behaviour of the student year group, monitoring their behaviour, leading restorative conversations and implementing other rewards/sanctions as appropriate Be part of the on call, detention and refocus area rota Daily uniform / equipment checks for a year group Attend reintegration meetings following suspensions. Prepare behavi